Your mission
As the City Operations Manager for Miami, you will be instrumental in launching and managing Bliq’s driverless ride-hailing service in the region. Your role encompasses establishing operational frameworks, ensuring fleet efficiency, and collaborating with cross-functional teams to deliver a seamless and safe mobility experience.
What You’ll Do
- Operational Setup: Establish and manage the local operations hub, including facilities for vehicle storage, maintenance, and staff coordination.
- Supplier Coordination: Manage vehicle delivery, hardware retrofit and setup
- Fleet Management: Oversee vehicle cleaning, charging, and routine maintenance schedules to ensure optimal fleet performance.
- Incident Response: Act as the first responder for any on-ground incidents or technical malfunctions, ensuring swift resolution and minimal service disruption.
- Cross-Functional Collaboration: Liaise with central tech and marketing teams in Berlin to align local operations with global strategies and product developments.
- Regulatory Compliance: Engage with local regulators and insurance entities to ensure all operations meet legal and safety standards.
- Performance Monitoring: Track key performance indicators (KPIs) to assess service quality and identify areas for improvement.